AstraZeneca Pharmaceuticals LP Trade Operations Analyst / Sr. Trade Operations Analyst in Wilmington, Delaware

At AstraZeneca, we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. We're focused on the potential of science to address the unmet needs of patients around the world. We commit to those areas where we think we can really change the course of medicine and bring big new ideas to life. As a Trade Operations Analyst you'll play a pivotal role in channeling our scientific capabilities to make a positive impact on changing patients' lives. North American Commercial is the 'face' of AstraZeneca and MedImmune to our many healthcare clients. They represent many of the most well recognized and respected products in the industry, and build strong relationships with healthcare professionals.

The Trade Operations Analyst is responsible for managing contractual agreements with Wholesalers / Specialty Wholesalers related to key performance indicators and metrics, as well as maintaining collaborative working relationships with internal and external contacts and peers to ensure effective communication and a high-level of customer service.Trade Operations Analysts are responsible for supporting seamless execution of customer order fulfilment, claims management, order monitoring, and contract administration processes. Trade Operations Analyst will also be expected to participate in and lead cross-functional projects within US Market Access.


  • Conducts scheduling and planning activity to ensure stock availability to meet internal/external customer needs

  • Executes the standard process to deliver product, in full, on time, ensuring standardized workflows

  • Monitors and maintain compliance to Prescription Drug Marketing Act (PDMA), Good Manufacturing Practice, Safety Health and Environmental, Sarbanes-Oxley, business procedures, raising and addressing issues as they arise

  • Responsible for Change Management activities as related to 3rd party GMP initiatives

  • Supports budget delivery and the maintenance of internal systems as required

  • Implements changes across the Process Execution Team and Logistics interface and ensure a professional link is created and maintained between the two functions

  • Manage Wholesale Distribution Agreements (WDA), Distribution Service Agreement (DSA), Specialty Wholesale Distribution Agreements (SWDA), Specialty Distributor Services Agreement (SDSA)

  • Manage day to day relationships with third party vendors in support of Expired Returned Goods, DSA and SDSA Data Management, Samples and Free Goods Order Fulfillment

  • Ensures alignment with key business areas and strategies including Commercial (Field Sales and Marketing), IS, Legal, Compliance & Monitoring and Market Access & Patient Strategies

  • Monitor orders and sales insight (daily)

  • Responsible for the development, analysis and publication of performance metrics and coordination of performance improvement initiatives

  • Manage SOPs, Client Work Instructions, Job Aids, and Business Rules execution

  • Lead target initiatives for international charitable donations

  • Lead tactical and operational aspects of Price Increase Process

  • Lead Sales Order to Cash Process of New Product Launches, Product Integration and Product Divestments

  • Responsible for the SAP change management process. Identify opportunities for improved system functionality.

  • Support all aspects of the FluMist Product seasonal lifecycle

  • Support Synagis development of yearly dose plan with Manufacturing; update as needed to reflect contractual commitments, manufacturing issues, FDA delays and historical shipping

  • Responsible for FluMist Launch every year in SAP including creation of annual NDC and all associated aspects of product that need to be created.


Bachelor’s degree; preferably in a relevant field or equivalent experience

· Logic and mathematical skills

· Highly proficient in Excel

· Demonstrated ability to manage multiple tasks/projects simultaneously

· Strong communication skills

· Strong attention to detail and trends.


  • Knowledge of mySAP and BI systems

  • MBA

  • Understanding of AZ business model with specific knowledge of contract operations

  • Pharmaceutical or related healthcare business experience

Next Steps -- Apply today!

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AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.