AstraZeneca Pharmaceuticals LP Associate System Analyst in Chennai, India


  • Ensure optimum performance and stability of the mission critical quality and audit management system, including providing workarounds and identifying areas for improvement or solutions to permanently address the issue

  • Provide 2nd/ 3rd line support (technical queries, bug fixes and small enhancements relating to application and platform), complying with Astra Zeneca standards, change control procedures

  • Take ownership of issues through to delivery or issue resolution or escalation, as appropriate

  • Support development activities by helping in code build and deployment, tool configuration management and administration, application environment set up, change and release management

  • Develop specialist knowledge in relevant systems, documenting and sharing that knowledge, as required, with global teams

  • Liaise with stake holders on potential process improvements

  • Display a strong understanding of business processes and align the activities done in accordance with the defined global and regional standards

  • Initiate, sustain and successfully accomplish process improvement activities within the defined scope of work

  • Work independently to create the SOPs, knowledge documents and other related documents that can help standardize the processes and establish the standards within the defined scope of work

Important attributes:

  • Good team player with strong faith in teamwork and collective responsibility

  • Keen eye for detail and a willingness to understand and appreciate the work content from a process perspective

  • Logical mind with keen analytical skills

  • Clear and concise communicator, in both written and verbal

  • Ability to respond well to pressure

Education and Experience:

  • Bachelor degree in Engineering or any other equivalent qualification

  • 3-5 years of prior experience in application support and maintenance (L2/L3 support)

  • Basics of programming in MS SQL server or Oracle

  • Development and troubleshooting experience on web applications built on the Microsoft .NET framework (ASP.NET, VB.NET)

  • Hands on knowledge on Microsoft office suite like Spreadsheet, Word, etc. would be a basic requirement

  • Any experience/certification in Continues improvement (Lean/Six Sigma) would also be considered as a plus

  • Understanding of Apache or IIS/Web Services (IIS 6.0, IIS 5.0)

  • Understanding of change and release management process

  • Experience with Enterprise quality management software solutions

  • Experience in setting up and managing application environments

  • Flair and commitment to learn a new technology / tool; Quick Learner

  • Should be willing to work in flexible timings

  • Experience working with third party vendor applications

  • Familiarity with life sciences(Pharma) domain concepts, workflow and terminology