AstraZeneca Pharmaceuticals LP Analyst - Sharepoint in Chennai, India

The main responsibilities of the role are to:

  • Ensure optimum performance and stability for multiple systems for the SEUIT in AstraZeneca, including providing workarounds and identifying areas for improvement or solutions to permanently address the issue

  • Provide 2nd/ 3rd line support (technical queries, bug fixes and small enhancements relating to application and platform), complying with Astra Zeneca standards, change control procedures

  • Take ownership of issues through from delivery or issue resolution or escalation, as appropriate

  • Support development activities by helping in code build and deployment, tool configuration management and administration, application environment set up, change and release management

  • Demonstrated ability to apply technical knowledge to multiple systems and support multiple business groups

  • Develop specialist knowledge in relevant systems, documenting and sharing that knowledge, as required, with global teams

  • Liaise with multiple stake holders including business users, infrastructure/middleware teams, 3rd party software vendors for resolving issues and potential process improvements

  • Train, guide and mentor new hires in the team

Essential Experience: (Must have skills)

  • 4 - 6 years of prior experience in Application Development, Support and Maintenance (L2/L3 support) of off –the-shelf and custom applications

  • In-depth understanding of SharePoint's system design and architecture, development, testing, deployment and maintenance in support of SharePoint Solutions

  • Working Knowledge on SP 2010/ 2013, Nintex and SharePoint Online

  • Experience in application development and support especially in the SharePoint environment as well as enterprise-wide migrations

  • Ability to create and configure custom workflows, Web parts, document libraries, lists, navigations to cater to the business requirements

  • Must have required development and troubleshooting experience on SP Apps built on the Microsoft .NET framework (C# - Server and Client Side)

  • Must have to have advanced understanding of JavaScript, XML, HTML, CSS concepts.

  • Understanding of change and release management process

  • Demonstrated ability to apply technical knowledge to multiple systems and support multiple business groups

Supplementary Experience: (Useful additional skills)

  • Mindset to support business critical applications

  • Prefer strong exposure to one of the JavaScript Frameworks like Bootstrap, JQuery, NodeJS and AngularJS

  • Preferable to have experience on IT Service management tools like Service Now, Remedy or Service Manager

  • Prefer to have an understanding on Incident, Problem and Request Management

  • Familiarity with life sciences(Pharma) domain concepts, workflow and terminology

  • Experience working with third party vendor applications

  • Exposure to Sharepoint Online and 2016 is an added advantage

  • Understanding of SoX guidelines and compliance processes

  • Appreciation of financial processes and systems like budgeting and investment, compliance, auditing and taxation, reporting and forecasting, cash and treasury management, reconciliation and payment systems

  • Experience working with any one of the Source Configuration Management Tools like GitHub, Microsoft Visual Source Safe, Microsoft Visual Interdev, Microsoft Visual Studio tools, SQL Server Enterprise Manager, Toad

  • Experience in setting up and managing Application environments

Educational Qualifications

UG - B.Tech /B.E. or other equivalent technical qualifications

Personal Attributes:

  • Keen to acquire new skills and work on new technology products

  • Must participate on call rotation with off hours support responsibilities

  • Strong interpersonal skills with ability to work independently, as well as in a team environment in a global environment

  • Logical mind with keen analytical skills

  • Clear and concise communicator, in both written and verbal

  • Ability to respond well to pressure